Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it, with original packaging and proof of purchase.

To start a return, you can contact us at a13413294005@outlook.com.

Return instructions will be provided once your return request has been reviewed and approved. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at a13413294005@outlook.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

For safety and hygiene reasons, opened or used dietary supplements cannot be returned.

Items must remain unopened and in their original packaging to be eligible for a return.

We also do not accept returns for hazardous materials, flammable liquids, gases, gift cards, or items marked as final sale.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

If the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days without providing a reason. Your item must still be unused, unopened, and in its original packaging with proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and inform you if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days.

Please remember it can take additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at a13413294005@outlook.com.

Last updated: March 2026